Novatel

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If you are looking for Windows 7 drivers for your Novatel product, please download the latest version of the MobiLink software available HERE

2352 MiFi Personal Wireless Hotspot

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A quick look at the Novatel MiFi 2352

Novatel Logo

The MiFi 2352 is a battery-powered portable 3G WiFi hotspot. Taking a SIM card it enables you to share the device's connection to the 3G cellular network between up to 5 WiFi-enabled devices simultaneously. The unit is slightly larger than a credit card and weighs only 81 grams.
Featuring a microSD card slot, the unit can accept card sizes up to 16GB and can act as a file server to connected wireless clients.
The MiFi is also GPS-enabled.

The unit can also be used as a regular USB modem on both Windows and Mac platforms.

For details on how to configure the device as a USB modem on MacOS, read this article - http://blog.brightpointuk.co.uk/installing-novatel-mifi-2352-usb-modem-m...

For Windows USB installations, read this article - http://blog.brightpointuk.co.uk/installing-novatel-mifi-2352-usb-modem-w...

Novatel MiFi 2352

Technical Specifications

Form Factor

  • Personal Hotspot
  • 62mm x 98mm x 15.3mm

Bands / Modes

  • HSPA & UMTS: 900 / 1900 / 2100 MHz
  • Receive Diversity all bands
  • HSDPA 7.2 Mbps / HSUPA 5.76 Mbps
  • GPRS & EDGE: 850/900/1800/1900 MHz

WiFi

  • 802.11b/g 2.4GHz
  • Configurable security (WEP/WPA/WPA2)
  • DHCP Server, NAT/NAPT, DNS Support, VPN Passthrough

Battery

  • Removable Li-Ion battery, up to 4 hours active use

Operating System Support

  • Auto-Install
  • Windows 2000, XP, Vista
  • Mac OS X
  • Linux 2.6

Other

  • Built-in Assisted GPS
  • Multi-colour service LED
  • WiFi indicator LED
  • MicroSDHC Removable Storage (up to 16GB)

MiFi WebUI Support

  • Data Usage Agent
  • Roaming Indicator and Notification
  • Secure SD Card Access
  • Configurable Security (WEP, WPA, WPA2)


Configuration

The device can be configured over the wireless link from virtually any web browser, by default the unit has an IP address of http://192.168.1.1

Novatel MiFi 2352

Log into the unit with a username of 'admin' to access the configuration settings (a password can be defined once logged in)

Novatel MiFi 2352

The WiFi settings page displays connection status information and allows the administrator to configure a number of pre-defined WiFi profiles with different SSID and security settings:

Novatel MiFi 2352

Novatel MiFi 2352

Novatel MiFi 2352

A MAC address filter can be configured restricting access to the MiFi from known wireless clients:

Novatel MiFi 2352

SSID broadcast can be disabled so that the unit is not visible to wireless clients automatically: users would need to add the wireless network manually:

Novatel MiFi 2352

The Internet settings page provides settings and status information for the cellular data connection:

Novatel MiFi 2352

Novatel MiFi 2352

as well as SIM security settings:

Novatel MiFi 2352

Diagnostic information can be displayed, and the cellular modem can be configured between 2G-only, 3G-only and automatic bands. The connection to the Internet can be established automatically or manually by the administrator:

Novatel MiFi 2352

Novatel MiFi 2352

The Router settings page provides access to the advanced functionality of the device including Port Filtering (firewalling) and Port Forwarding (routing):

Novatel MiFi 2352

Novatel MiFi 2352

By default the MiFi can act as a DHCP server and assign IP address to wireless clients automatically. This behaviour can be disabled if desired:

Novatel MiFi 2352

The System settings page allows the configuration of the unit to be backed up to a single configuration file and restored at a later date if required.

Novatel MiFi 2352

The file server functionality of the unit can also be enabled and disable and simple permissions configured:

Novatel MiFi 2352

Installing the Novatel MiFi 2352 as a USB modem on MacOS

Novatel Logo

As well as being a wireless access point, the MiFi can be used as a regular USB modem connected locally to both a Windows PC and a Mac. In this article I shall look at how to install and configure the device on MacOS X.
NOTE - when connected in USB mode, the WiFi functionality of the unit is disabled automatically. This behaviour is by design.

For information on how to configure the device wirelessly, read this article - http://blog.brightpointuk.co.uk/quick-look-novatel-mifi-2352

For details on how to install the device as a USB modem on Windows, read this article - http://blog.brightpointuk.co.uk/installing-novatel-mifi-2352-usb-modem-w...

Connect the MiFi to the Mac, it will be detected as a USB storage device automatically:

Installing the Novatel 2352 MiFi as a USB Modem on MacOS

Double click the icon and then on the Installer file:

Installing the Novatel 2352 MiFi as a USB Modem on MacOS

For Snow Leopard users, the latest drivers can be installed from our FTP site HERE

The installer will launch:

Installing the Novatel 2352 MiFi as a USB Modem on MacOS

Click Next, the license agreement screen will be displayed:

Installing the Novatel 2352 MiFi as a USB Modem on MacOS

Read the terms and conditions and click Continue:

Installing the Novatel 2352 MiFi as a USB Modem on MacOS

Click Agree if you accept the agreement:

Installing the Novatel 2352 MiFi as a USB Modem on MacOS

Specify a location where the required driver files should be installed to. Click Continue:

Installing the Novatel 2352 MiFi as a USB Modem on MacOS

Click Install, you will be prompted that the Mac will need to be restarted upon completion of the installation:

Installing the Novatel 2352 MiFi as a USB Modem on MacOS

Click Continue Installation. The required files will now be copied to the Mac. Once complete, click Restart:

Installing the Novatel 2352 MiFi as a USB Modem on MacOS

Once rebooted, open the System Preferences from the Apple menu (top left-hand corner) and select Network. You may be notified that a new network interface has been detected, if so click OK. If not, select the option to add a new network interface manually by clicking on the "+" sign in the bottom left-hand corner of the Network Preferences window:

Installing the Novatel 2352 MiFi as a USB Modem on MacOS

Select the option to add a Novatel Wireless Modem and then on Create. Click on the device's entry in the left hand pane to configure it:

Installing the Novatel 2352 MiFi as a USB Modem on MacOS

In the Account Name and Password fields enter the username and password specified by your cellular provider (note MacOS may require that something be entered in these fields even if your provider does not require a username or password, in this case simply type in 'web' for both):

Orange - web / web
O2 - web / web
Vodafone - web / web
T-Mobile - web / web
Three - web / web

Click on the Advanced button:

Installing the Novatel 2352 MiFi as a USB Modem on MacOS

On the WWAN tab set the Vendor to Novatel Wireless Inc, and select the appropriate network type in the Model field (either GSM or CDMA - UK users will need to select GSM). Selecting GSM will reveal an APN field, type in the appropriate Access Point Name for your cellular provider:

Orange - orangeinternet
O2 - mobile.o2.co.uk
Vodafone - internet
T-Mobile - general.t-mobile.uk
Three - three.co.uk

Click OK and then on Apply. To initiate a connection to the Internet click the Connect button. After a few moments, if all has gone well (and your SIM card is correctly provisioned) you will be connected:

Installing the Novatel 2352 MiFi as a USB Modem on MacOS

To add an icon for the connection status to the Menu bar, tick the option to Show WWAN status in menu bar.

Installing the Novatel MiFi 2352 as a USB modem on Windows

Novatel Logo

In addition to acting as a wireless access point, the MiFi 2352 can be used as a USB modem with a Windows PC and also a Mac.
NOTE - when connected in USB mode, the WiFi functionality of the unit is disabled automatically. This behaviour is by design.

For information on how to configure the device wirelessly, read this article - http://blog.brightpointuk.co.uk/quick-look-novatel-mifi-2352

For information on how to use the device as a USB modem with MacOS, read this article - http://blog.brightpointuk.co.uk/installing-novatel-mifi-2352-usb-modem-m...

Connect the MiFi to the PC, it will be detected as a USB storage device automatically:

Installing the Novatel MiFi 2352 as a USB modem on Windows

Select the option to Install / Run MobiLink 3:

Installing the Novatel MiFi 2352 as a USB modem on Windows

Select the option to Install. The required program files and drivers will now be copied to the PC. This process may take a few minutes. Once complete the main installer will launch:

Installing the Novatel MiFi 2352 as a USB modem on Windows

Click Next:

Installing the Novatel MiFi 2352 as a USB modem on Windows

Read the license agreement and select the option to Accept if you agree to the terms and conditions:

Installing the Novatel MiFi 2352 as a USB modem on Windows

Click Install:

Installing the Novatel MiFi 2352 as a USB modem on Windows

When complete click Finish.

Additional new hardware will be detected and the MiFi modem components will now be installed. When complete, the MobiLink connection manager software will launch automatically:

Installing the Novatel MiFi 2352 as a USB modem on Windows

MobiLink is configured with the required connection settings to use and will create the necessary connection profile automatically.
To adjust these settings, or configure a private APN, select the Profile Manager from the Menu.

Configuring the Novatel MiFi 3352 mobile wireless hotspot

Novatel MiFi 3352

MiFi® is your own cloud of connectivity: great for personal and business use providing instant access to email, download large files, and surf the web with your laptop while simultaneously allowing up to five computers or personal devices to be connected. Easily swap and transfer files with built-in microSDHC slot providing expandable storage capacity of up to 32GB.
With DLNA media server capabilities, the MiFi also allows users to browse, play and share movies, music and photos anywhere, anytime, on any DLNA-compatible device. Users can effortlessly access their media stored on a MicroSDHC card inserted in the MiFi device, stream to their screen of choice and enjoy.
The MiFi OS also supported a number of Internet-enabled widgets including GeoSearch, GeoWeather, data usage tracking as well as SMS text messaging.

Features

Benefits


Configuration

Insert the SIM card into the MiFi and power the unit on. Wait for the blue WiFi light on the front of the unit to be illuminated. Then search for available wireless networks from your computer, the MiFi will be listed:

Novatel MiFi 3352

The SSID of the unit, as well as its security password, is written on the inside of the battery cover.

Once connected, open a web browser and enter in the unit's default IP address - http://192.168.1.1
When connecting for the first time, you will be prompted to accept the license agreement for the device:

Novatel MiFi 3352

The main web interface will then be displayed:

Novatel MiFi 3352

From here you can initiate a connection to the Internet by clicking the Connect button in the top right hand corner, manage SMS text messages, view weather information and more.
You can control which widgets are displayed by accessing the Settings:

Novatel MiFi 3352

To access configuration settings, you will need to log in with the default password "admin". Once logged in an option for Administration will be displayed:

Novatel MiFi 3352

You will be prompted to change your password from the default when logging in for the first time:

Novatel MiFi 3352

The Home screen will then be displayed:

Novatel MiFi 3352

The Applications screen allows you to enable or disable the file sharing feature of the MiFi, provided that you have an SD card inserted. Authentication settings can also be defined:

Novatel MiFi 3352

The WiFi screen displays information about the configuration of the wireless hotspot as well as a list of connected clients:

Novatel MiFi 3352

The MiFi features three built-in profiles which alter the configuration of the wireless hotspot depending on where it is being used, these profiles can be switched between quickly and easily under the Profiles page:

Novatel MiFi 3352

MAC filtering of wireless clients is also supported:

Novatel MiFi 3352

Broadcasting of the SSID (whether the MiFi is visible to wireless clients or must be added manually) can also be disabled:

Novatel MiFi 3352

The Internet page displays information on the Internet connection status:

Novatel MiFi 3352

Multiple Internet connection profiles can be defined:

Novatel MiFi 3352

It is here that you need to enter the connection settings for your mobile operator:

Novatel MiFi 3352

A SIM PIN lock can be configured:

Novatel MiFi 3352

System status information can also be viewed:

Novatel MiFi 3352

Roaming settings, and 2G / 3G operation modes can be set:

Novatel MiFi 3352

The Router page allows you to define how the MiFi operates when used with a SIM that features a public IP address, allowing you to connect to wireless clients connected to the MiFi, from the Internet.
Port Filtering is supported:

Novatel MiFi 3352

as well as Port Forwarding:

Novatel MiFi 3352

It is here that you can also change the IP address settings of the MiFi's wireless network:

Novatel MiFi 3352

VPN Passthrough is also supported:

Novatel MiFi 3352

The System page displays information about the software version running on the device:

Novatel MiFi 3352

The configuration of the MiFi can be stored in a single file and backed up to a computer:

Novatel MiFi 3352

And software updates can be applied if available:

Novatel MiFi 3352

The MiFi can also be configured to automatically turn itself off to conserve power if left idle for a preset length of time:

Novatel MiFi 3352

And finally the administrator password can be edited:

Novatel MiFi 3352

The GPS module can also be enabled and disabled:

Novatel MiFi 3352

As can the DLNA media server:

Novatel MiFi 3352


What is DLNA and What does it do?

What is DLNA?

The Digital Living Network Alliance (DLNA) is a non-profit trade organization established in 2003 in the mobile, consumer electronics, PC, and service provider industries. The goal of the alliance is to make it easier for consumers to use, share and enjoy their digital photos, music and videos. As of May 2010, several thousand devices had obtained a "DLNA Certified" status. DLNA enables these certified digital media and content services to be easily shared among consumer electronics products, computers, and mobile devices in the home and on the road.

What can you do with DLNA on the MiFi?

The MiFi DLNA Server enables you to serve, browse and stream media stored on your MicroSD card to any compatible DLNA device. The following are examples of what you can do with you MiFi DLNA Server:

What type of Media formats can be served through the MiFi DLNA Server?

The specific types of media formats that can be played on a particular device vary from DLNA player to DLNA player. Your MiFi DLNA Server supports several popular home networking and mobile device media formats.

Home Network Devices

Mobile Devices

Where do I put the files I want to stream?

The MiFi DLNA server automatically creates a new folder on your MicroSD card called dlna. The dlna folder contains sub folders for storing audio, video, and image files. Simply place the media files you wish to stream over DLNA into the appropriate folder:

What type of devices work with the MiFi DLNA Server?

The MiFi DLNA Server should work with all certified DLNA Players. Some common devices compatible with the MiFi DLNA server are:

Compatible Computer Devices

Televisions

Blu-Ray Players

Home Media Receivers

Compatible Gaming Consoles

Compatible Mobile Devices

Installing the Novatel MC950D / MC990D 3G Modem on Windows XP

To install the MC950D on your PC, simply insert the device into an available USB port on the PC. Windows will detect new hardware automatically and install the necessary drivers and software. Once installed, the software will be displayed automatically:

Installing the Novatel MC950D 3G Modem on Windows XP

Before you can connect to the Internet, you must first create a connection profile. To do this, right click on the icon in the system tray and select Settings → Profile Manager:

Installing the Novatel MC950D 3G Modem on Windows XP

The following window will be displayed:

Installing the Novatel MC950D 3G Modem on Windows XP

Click on New to create a new profile, the following window will be displayed:

Installing the Novatel MC950D 3G Modem on Windows XP

Enter a name for the profile, this can be anything to identify the connection, the name of the mobile operator is a suitable choice.
In the APN field, enter the appropriate Access Point Name for your network provider:

Vodafone - internet
Orange - orangeinternet
O2 - mobile.o2.co.uk
T-Mobile - general.t-mobile.uk
Three - three.co.uk

Once the APN filed has been completed, click Next. The following window will be displayed:

Installing the Novatel MC950D 3G Modem on Windows XP

Enter the appropriate username and password details for your network operator:

Vodafone - ‘web’ for both
Orange - leave blank
O2 - ‘web’ for both
T-Mobile - leave blank
Three - leave blank

Installing the Novatel MC950D 3G Modem on Windows XP

Select the profile and click on the Set Default button.

Click OK. You are now ready to connect to the Internet.

Installing the Novatel MC990D 3G Modem on Mac OS X

The MC990D offers quand-band GPRS/EDGE service (850/900/1800/1900MHz) as well as UMTS 3G service (2100MHz) and can be installed on Mac OS X 10.4 or later.

Insert the MC990D into an available USB port on the Mac. The device will be detected automatically and will be mounted as a storage drive:

Installing the Novatel MC990D on Mac OS X

Double click the icon for the "installer.pkg", the installation wizard will start automatically:

Installing the Novatel MC990D on Mac OS X

Click Continue:

Installing the Novatel MC990D on Mac OS X

Read the license agreement and select the option to Continue if you agree to the terms and conditions. Select Agree when prompted:

Installing the Novatel MC990D on Mac OS X

Select the drive you wish to install the required drivers onto and click Continue:

Installing the Novatel MC990D on Mac OS X

Click Install. You will be warned that the Mac will need to be rebooted upon completion of the installation:

Installing the Novatel MC990D on Mac OS X

Click Continue Installation. The required files will now be installed. Once complete click Finish:

Installing the Novatel MC990D on Mac OS X

Now restart the Mac. Once rebooted, click on the Apple menu and launch the System Preferences. Click on Network. You will be notified that a new network device has been detected:

Installing the Novatel MC990D on Mac OS X

Click OK, the Novatel device will now be listed:

Installing the Novatel MC990D on Mac OS X

Enter the required username and password for your mobile network provider:

O2 - 'web' for both
Orange - leave blank
Vodafone - 'web' for both
T-Mobile - leave blank
Three - leave blank

Click on the Advanced button:

Installing the Novatel MC990D on Mac OS X

In the APN field, enter the required Access Point Name for your mobile network provider:

O2 - mobile.o2.co.uk
Orange - orangeinternet
Vodafone - internet
T-Mobile - general.t-mobile.uk
Three - three.co.uk

Click OK and then Apply. To initiate the connection to the Internet, click the Connect button:

Installing the Novatel MC990D on Mac OS X

After a few moments you will be connected.

Installing the Novatel Merlin XU870 3G Modem on Mac OS X

Sourced from http://www.novatelwireless.com/support/merlin-xu870-apple.html


Introduction

The following describes how to connect to the Internet using a Novatel Wireless Merlin XU870 ExpressCard modem and an Apple MacBook Pro: with Mac OS X 10.4 Tiger.

The Novatel Wireless Merlin XU870 enables you to connect to a 3G service provider and the Internet. The modem provides reliable wireless data communications with average speeds between 400 and 700 kbps and easily installs in any MacBook Pro®: ExpressCard/34™ slot.


Requirements

Before you can connect to an HSDPA service provider with a Novatel Wireless Merlin XU870 ExpressCard modem, you will need the following:


Setting Up Your Equipment

1. Power on your Apple®: MacBook Pro: computer.
2. Download, unzip and mount the disk image (.dmg)
3. Install the driver and modem script by launching the Merlin HSDPA (XU870) package.
4. Verify that the SIM card is inserted properly in the modem.
5. Insert the modem into the MacBook Pro®: ExpressCard/34 slot.


Setting Up the Network Connections

In this section, you will configure the TCP/IP, PPP, and modem network connection settings.
1. Make sure the card is completely inserted into the ExpressCard/34 slot.
2. Select System Preferences from the Apple menu.

Installing the Novatel Merlin XU870 3G Modem on Mac OS X

3. Click the Network button in the System Preferences window.

Installing the Novatel Merlin XU870 3G Modem on Mac OS X

If this is the first time you have inserted your modem into the computer, a notification window will alert you that a new port has been detected and that it is a Novatel Wireless HSDPA Modem.

Installing the Novatel Merlin XU870 3G Modem on Mac OS X

4. Click OK to dismiss the notification.
5. In the Network window, select Novatel Wireless HSPDA Modem from the Show drop-down list box.

Installing the Novatel Merlin XU870 3G Modem on Mac OS X

6. With the PPP tab selected, enter your account name and password into the appropriate text boxes as shown below. Next enter your APN in the Telephone Number text box even though the APN is not a phone number. These values correspond to the user name, password, and APN supplied to you by your service provider.
Note: Enter the APN in the Telephone Number field. APNs are NOT of the form *98#.

Installing the Novatel Merlin XU870 3G Modem on Mac OS X

7. Click the PPP Options... button. Change the settings to match what is shown below.
Note: You may need to turn off IP header compression for some carrier networks.

Installing the Novatel Merlin XU870 3G Modem on Mac OS X

8. Click OK to return to the Network window.
9. Click the Modem tab and then select HSDPA Support (XU870) from the Modem drop-down list box.

Installing the Novatel Merlin XU870 3G Modem on Mac OS X

10. Click the Apply Now button and close System Preferences.


Opening an Internet Connection

1. Click the Phone icon in the menu bar and select Open Internet Connect...

Installing the Novatel Merlin XU870 3G Modem on Mac OS X

The Novatel Wireless HSDPA Modem dialog box is displayed

Installing the Novatel Merlin XU870 3G Modem on Mac OS X

2. Click the Connect button.

The modem will attempt to register with the service provider. The status bar message indicates the connection status: "Status: Contacting PPP Server..."

Installing the Novatel Merlin XU870 3G Modem on Mac OS X

While a connection is being made, the status bar displays "Status: Authenticating User...". When a connection is made, the status bar message changes to "Status: Connected to" and the connect time and IP address are indicated. The Disconnect button appears in the window.

Installing the Novatel Merlin XU870 3G Modem on Mac OS X


Surfing the Internet

Once you are connected to the Internet, you can use any Internet application, such as Safari, Firefox, Mail, and iChat, to surf the Internet, check email, and connect using VPN, etc.


Disconnecting From the Internet

To disconnect from the Internet, click the Phone icon in the menu bar and select Disconnect.

Installing the Novatel Merlin XU870 3G Modem on Mac OS X

You can also disconnect by clicking the Disconnect button in the Internet Connect application as shown above.


Uninstalling the Merlin XU870 HSDPA Modem Software

To remove Merlin XU870 HSDPA Modem driver and its associated files from your machine, delete the following files (requires Administrator permissions):
/System/Library/Extensions/MerlinHSDPADriver.kext
/Library/Receipts/MerlinHSDPA.pkg
/Library/Modem Scripts/HSDPA Support (XU870)

Installing the Novatel Merlin XU870 3G Modem on Windows XP

IMPORTANT – DO NOT INSERT THE MERLIN CARD INTO YOUR PC UNTIL YOU ARE PROMPTED TO DO SO BY THE INSTALLATION WIZARD

Insert the Merlin XU870 software CD into your PC. The installation wizard should start automatically. If it does not, open the Run dialogue from the Start menu and type in ‘D:\autorun.exe’ (where D is the letter of your CD drive). The following window will be displayed:

Installing the Novatel Merlin XU870 3G Modem on Windows XP

Select the option to Install Mobilink Connection Manager, the following window will be displayed:

Installing the Novatel Merlin XU870 3G Modem on Windows XP

Click Next, the following window will be displayed:

Installing the Novatel Merlin XU870 3G Modem on Windows XP

Read the license agreement and select the option ‘I accept the terms in the license agreement’ if you do so. Click Next, the following window will be displayed:

Installing the Novatel Merlin XU870 3G Modem on Windows XP

Click Install. The necessary program files will now be copied to the PC. This may take a few minutes. Once complete, the following window will be displayed:

Installing the Novatel Merlin XU870 3G Modem on Windows XP

Click Finish. You will be returned to the installation wizard splash screen, select Quit.

An icon for the Mobilink software will have been added to your desktop:

Installing the Novatel Merlin XU870 3G Modem on Windows XP

You may now insert the Merlin XU870 card into the PC. Windows will detect the new hardware automatically and install it. This may take a few minutes.

To verify that the installation was successful, open the Control Panel and double click on the System icon. Click on the Hardware tab and then on the Device Manager button. The following hardware should be listed in the Modems and Ports section:

Modems: - Novatel Wireless Merlin HSDPA Modem
Ports: - Novatel Wireless Merlin HSDPA Status Port

Installing the Novatel Merlin XU870 3G Modem on Windows XP

Double click the MobiLink icon on the desktop. The following window will be displayed:

Installing the Novatel Merlin XU870 3G Modem on Windows XP

Click on the Menu button (in the top left-hand corner of the Mobilink window) and select Profile Manager:

Installing the Novatel Merlin XU870 3G Modem on Windows XP

The following window will be displayed:

Installing the Novatel Merlin XU870 3G Modem on Windows XP

Click New, the following window will be displayed:

Installing the Novatel Merlin XU870 3G Modem on Windows XP

Enter a name for the Profile, this can be anything to identify the connection.
In the APN field enter the correct Access Point Name for your network provider:

Vodafone - internet
Orange - orangeinternet
O2 - mobile.o2.co.uk
T-Mobile - general.t-mobile.uk
Three - three.co.uk

Click Next. The following window will be displayed:

Installing the Novatel Merlin XU870 3G Modem on Windows XP

Enter the correct Username and Password details for your network provider:

Vodafone - ‘web’ for both
Orange - leave blank
O2 - ‘web’ for both
T-Mobile - leave blank
Three - leave blank

Click Finish. The new connection will now be listed. Click OK to return to the Mobilink window.

Now, from the drop-down menu, select the connection you just created:

Installing the Novatel Merlin XU870 3G Modem on Windows XP

Click the Connect button. After a few moments you will be connected to the Internet.

Novatel Merlin XU870 – SIM card not recognised error message (Windows XP)


Problem

When launched, despite the SIM card being correctly inserted, the MobiLink software returns the error message:

“No SIM inserted, please check orientation”


Cause

There seems to be a problem with certain SIM cards, notably Vodafone UK, being recognised by the MobiLink application.


Resolution

Create a connection manually, without using the MobiLink software. The procedure is as follows:

Open the Control Panel
Double click the icon for Phone and Modem Options
Click on the Modems tab
Select the Novatel XU870 and click on the Properties
Click on the Advanced tab
In the Extra dial-string initialisation commands box, enter the correct string for your network provider:

Vodafone

AT+CGDCONT=1,”IP”,”INTERNET”

Orange

AT+CGDCONT=1,”IP”,”ORANGEINTERNET”

O2

AT+CGDCONT=1,”IP”,”MOBILE.O2.CO.UK”

T-Mobile

AT+CGDCONT=1,”IP”,”GENERAL.T-MOBILE.UK”

Three

AT+CGDCONT=1,”IP”,”THREE.CO.UK”

Click OK, and then OK again.

Back in the Control Panel, double click the icon for Network Connections

Select the option to Create a New Connection and click Next
Select the option to Connect to the Internet and click Next
Select the option to Set up the connection manually and click Next
Select the option to create a Dial-up connection and click Next
Select the Novatel UX870 as the modem to use and click Next

Enter a name for the connection, this can be anything and is only used to identify the connection. Click Next

When prompted for a telephone number, enter *99***1#

When prompted for a Username and Password, enter the relevant settings for your network provider:

Vodafone ‘web’ for both
Orange leave blank
O2 ‘web’ for both
T-Mobile leave blank
Three leave blank

Click Next and then Finish.

An icon will now be created for the connection Double click the icon to initiate the connection.

Novatel MiFi 3352 LED indicators

Novatel MiFi 3352




Novatel MiFi 3352

Using the Novatel 3352 MiFi as a USB modem on Mac OS X

Novatel MiFi 3352

Connect the MiFi 3352 to your Mac via USB. Mac OS will detect the new hardware as a removable storage device:

Novatel MiFi 3352

Open the drive and run the installer package file, the following window will be displayed:

Novatel MiFi 3352

Click Continue:

Novatel MiFi 3352

Read the license agreement and click Continue:

Select the option to Agree to the terms and conditions:

Novatel MiFi 3352

Select the drive you want to install the required drivers and click Continue:

Novatel MiFi 3352

Click Install:

Novatel MiFi 3352

Enter in the details of an account with administrative permissions:

Novatel MiFi 3352

You will be warned that the Mac will need to be rebooted upon completion of the installation:

Novatel MiFi 3352

The installation will now proceed. When complete click Finish, the Mac will reboot automatically.

When rebooted, launch the Network System Preferences. Mac OS will indicate that a new network interface has been detected:

Novatel MiFi 3352

Click OK, the MiFi will then connect to the Internet automatically:

Novatel MiFi 3352

To configure the MiFi's Internet connection settings, open a web browser and browse to the MiFi's default IP address - http://192.168.1.1
The MiFi's web interface will be displayed:

Novatel MiFi 3352

Click on the Administration link at the top of the screen. Click on the Internet section:

Novatel MiFi 3352

Edit the connection profile and enter the required connection settings for your mobile operator:

Novatel MiFi 3352

Save the changes, and click the option to Connect to initiate the connection to the Internet.

Using the Novatel 3352 MiFi as a USB modem on Windows

Novatel MiFi 3352

Connect the MiFi 3352 to an available USB port on your computer. Windows will detect the new hardware automatically as a CD drive. If the installer does not launch automatically, browse the contents of the CD in My Computer and run the DriverInstaller.msi file, the following window will be displayed:

Novatel MiFi 3352

Click Next:

Novatel MiFi 3352

Select the option to Agree to the terms and conditions of the license agreement if you do so, click Next:

Novatel MiFi 3352

Click Install. The required drivers will now be copied to the PC. When complete, click Finish:

Novatel MiFi 3352

Windows will now detect additional new hardware and install a Network Adapter:

Novatel MiFi 3352

To configure the MiFi's Internet connection settings, open a web browser and browse to the MiFi's default IP address - http://192.168.1.1
The MiFi's web interface will be displayed:

Novatel MiFi 3352

Click on the Administration link at the top of the screen. Click on the Internet section:

Novatel MiFi 3352

Edit the connection profile and enter the required connection settings for your mobile operator:

Novatel MiFi 3352

Save the changes, and click the option to Connect to initiate the connection to the Internet.